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Policy

Privacy Notice

This notice explains the information that may be collected through enquiries and how it should be handled. Please replace any bracketed placeholder text with your final details before publishing the website.

Before launch, add your final contact details, lawful basis, retention periods and any third-party services used for forms, payments or email.

Who this notice applies to

This Privacy Notice is for parents, guardians and families who enquire about or book tuition with The Learning Pod.

Please replace any bracketed placeholder text with your final business details before the website goes live.

The information collected

When a parent or guardian makes an enquiry, the information collected may include:

When someone visits the website or downloads a resource, basic website usage information may also be collected, including the page or file accessed, the time of the visit, an approximate location such as country, region or city, and Cloudflare's bot score when it is provided.

  • parent or guardian name
  • email address
  • phone number
  • child's year group
  • subject needed
  • any information shared in the enquiry message

How information is used

Personal information is used to:

  • respond to enquiries and discuss availability
  • understand the support a child may need in Maths or English
  • manage bookings, reports and parent communication if a place is offered
  • keep the business records needed to run sessions safely and clearly
  • understand which pages and free resources are most useful, including whether visitors are coming from the local area

Lawful basis and retention

[Add the lawful basis relied on for enquiries, bookings and ongoing communication.]

[Add how long enquiry information and parent records are kept, and when they are securely deleted.]

Sharing information

[Add any trusted services used for email, form handling, payments or record keeping.]

Information should only be shared when it is necessary to run The Learning Pod, meet legal requirements or protect a child's wellbeing.

Your rights

Depending on the circumstances, parents and guardians may have rights to access, correct, erase or object to the use of their personal information.

You may also have the right to complain to the Information Commissioner's Office if you are unhappy with how information is handled.

Cookies

This website uses server-side analytics to understand which pages, downloadable resources and Ko-fi links are being used. This does not rely on advertising cookies or social media tracking.

Approximate location information, device type and general browser information may be provided from the visitor's request, but raw IP addresses are not stored in the website analytics database.

Contact for privacy questions

[Add the email address parents should use for privacy questions.]

[Add the business or postal address to use for privacy requests if needed.]